Privacy Policy

This Privacy Policy explains what information DermaCare Skin Clinic collects when you use our website (the "Site") or book an appointment, how we use it, and the choices you have. We collect only what we need to schedule and manage your visit.

When you book an appointment, we collect:

• Your name, phone number, and email address
• The doctor, treatment, date, and time you selected
• Your reason for visit, as described in the booking form

An account is not required to book — this information is tied to your appointment, not a user profile. If you choose to create an account or sign in (for example, to view your booking history), we also store your name and email as part of that account.

If you use the contact form, we collect the details you submit there (name, email, and your message) to respond to your enquiry.

• To schedule, confirm, and manage your appointment, including calling you to confirm details
• To send booking confirmation, update, and cancellation emails
• To respond to messages sent through the contact form
• To maintain accurate records for the clinic's day-to-day operation

We do not sell your personal information, and we do not use it for advertising.

We use a small number of trusted service providers to run the Site and are not shared with anyone beyond what's needed to operate it:

• A cloud hosting provider, to run the Site and store appointment records securely
• An email delivery provider, to send booking and account-related emails
• Google, only if you choose to sign in or register using a Google account

Within the clinic, appointment details are visible to authorized clinic staff who need them to provide care and manage scheduling.

The Site uses privacy-respecting analytics to understand overall traffic and performance (such as which pages are visited and how fast they load). This data is aggregated and is not used to build an advertising profile of you. We do not use third-party advertising trackers.

We keep appointment and contact records for as long as needed to provide care, maintain clinic records, and meet any applicable record-keeping requirements. If you'd like your information removed sooner, contact us using the details below and we'll do our best to accommodate your request, subject to any records we're required to keep.

You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us. If you created an account, you can also sign in to review your booking history directly.

We use reasonable technical and organizational measures to protect your information, including encrypted connections and access controls on our systems. No method of transmission or storage is completely secure, but we work to keep your data safe.

If you are booking an appointment on behalf of a minor, you confirm that you are their parent or legal guardian and are providing consent for their care.

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Site after changes are posted means you accept the updated policy.

For any privacy-related questions or requests, reach us at care@drashwantsclinic.com, call +91 7009168690, or visit us at Opp. SBI bank,Mukerian, Punjab.